Portal de investigação
Identifying benefits and concerns with using digital health services during COVID-19: Evidence from a hospital-based patient survey
Data de publicação:
Autores da FMUP
Participantes de fora da FMUP
- Painter, Annabelle
- van Dael, Jackie
- Bachtiger, Patrik
- O'Brien, Niki
- Gardner, Clarissa
- Quint, Jennifer
- Adamson, Alexander
- Peters, Nicholas
- Darzi, Ara
- Ghafur, Saira
Unidades de investigação
Abstract
Despite large-scale adoption during COVID-19, patient perceptions on the benefits and potential risks with receiving care through digital technologies have remained largely unexplored. A quantitative content analysis of responses to a questionnaire (N = 6766) conducted at a multi-site acute trust in London (UK), was adopted to identify commonly reported benefits and concerns. Patients reported a range of promising benefits beyond immediate usage during COVID-19, including ease of access; support for disease and care management; improved timeliness of access and treatment; and better prioritisation of healthcare resources. However, in addition to known risks such as data security and inequity in access, our findings also illuminate some less studied concerns, including perceptions of compromised safety; negative impacts on patient-clinician relationships; and difficulties in interpreting health information provided through electronic health records and mHealth apps. Implications for future research and practice are discussed.
Dados da publicação
- ISSN/ISSNe:
- 1460-4582, 1741-2811
- Tipo:
- Article
- Páginas:
- -
- Link para outro recurso:
- www.scopus.com
Health Informatics Journal SAGE Publications Ltd
Citações Recebidas na Scopus: 1
Documentos
- Não há documentos
Filiações
Keywords
- ehealth; mhealth; secondary care; telecare; telehealth; healthcare policy; IT healthcare evaluation
Campos de estudo
Proyectos asociados
Digital maturity and its determinants in General Practice: a cross sectional study in 20 countries
Investigador Principal: Ana Luisa Fernandes Neves Soares
Estudo Clínico Académico . 2023
Citar a publicação
Painter A,van J,Neves AL,Bachtiger P,O'Brien N,Gardner C,Quint J,Adamson A,Peters N,Darzi A,Ghafur S. Identifying benefits and concerns with using digital health services during COVID-19: Evidence from a hospital-based patient survey. Health Inform. J. 2023. 29. (4):14604582231217339. IF:3,000. (3).
